Help and Support

How can we help you today?

PLDT Services
Smart Services

Payment Channel

Branches near me

Frequently Asked Questions

View My Bill

View, track, and pay your bills - even in bulk with these simple steps:

PLDT Bills
Smart Bills

Go to PLDT Bills Online.
Enter your Login Credentials and click "login"
Start using the services

For first time users, please sign up here.

Go to Smart MyBiz.
Enter your Login Credentials and click "Login"
Input the one-time pin (OTP) for verification to allow you to start using the services.

For first time users, please sign up here or call your assigned Collection and Reconciliation Analyst to help with enrollment of all company line and payment module activation.

Service Advisories

SMART Enterprise will be implementing enhancements to its invoicing system beginning May 11, 2026, as part of its ongoing billing transformation initiative.

Starting December 1st, you may now visit the RCB branch to settle your bills via check. Simply schedule an appointment through our booking portal.

Book an appointment

To get accurate updates, exclusive offers, and reliable support, connect with us through our official channels

Learn More

There are many ways to reach us so we can help you in a way that's convenient for you. We're here to help you through calls, emails, and scheduled meetings.