You can check out all our business solutions — from Fiber to Mobility — on the PLDT Enterprise Product Catalogue. Be sure to review the details and requirements before applying.
Just enter your business address in our Serviceability Checker. You'll see one of these results:
- You're good to go! – Service is available.
- Your area is currently not covered by PLDT. – We’ll redirect you to apply for our Wireless Broadband instead.
Only the Authorized Signatory of your business can apply. We don’t accept applications from proxies or third parties.
- For Sole Proprietorship: Please refer to your DTI Certificate. The business owner is considered the Authorized Signatory.
- For Partnership and Corporation: Check your Corporate Secretary Certificate for the designated Authorized Signatory.
- Government: You may refer to the Appointment Papers or Board Resolution.
Here's what you'll need to upload:
- One (1) valid government-issued ID (see full list below)
- One (1) Proof of Business (see list below)
- One (1) selfie holding the same ID you uploaded
- For Affordaboost Plans (2000–500 Mbps): a recent non-PLDT telco bill (e.g., Globe, Converge)
- Please upload the front and back of your ID with signature.
- Make sure your ID is valid and not expired.
- Driver’s License
- Passport
- Digitalized TIN ID
- SSS
- GSIS
- UMID
- IBP ID
- OFW ID
- PRC ID
- Senior Citizen ID
- LGU ID (Elected Official)
- Alien Certificate of Registration (ACR)
- Firearm License ID
- LGU ID (Non-elected Official)
- Philippine Retirement authority ID
- Postal ID
- PWD ID
- TIN Card
- Voter’s ID
- Pag-IBIG ID
- BIR 2303
- Mayor’s Permit *Must be valid within the current year
- Business Permit *Must be valid within the current year
- Barangay Business Clearance (Applicable to Sole Proprietorship only) *Must be valid within the current year
- Make sure your face and ID are clearly visible
- Don’t cover your ID with your fingers
- No filters or edits
- Use the same ID as the one uploaded
- ID must be valid and not expired
Yes — just make sure everything is clear, complete, and unedited.
No. Your ID must be valid at the time of submission.
We’ll treat it as a new application and ask for more supporting documents.
Not if you’re already registered and your documents are still valid. Just verify your info and continue.
No, only the Authorized Signatory of the business can complete and submit the application.
Yes, you may upload scanned or photographed copies, but make sure all details are clear, readable, and unedited.
- Someone other than the authorized signatory applies
- Typos in names, email, or contact info
- Blurry, expired, or incomplete documents
- Inactive or incorrect email
- Business name doesn’t match your DTI/BIR records
- Use your official business name (same as in DTI/BIR)
- Make sure your email is active and accessible
- Don’t forget to check your Spam or Junk folder for any email notifications or OTP codes.
- Prepare all your documents in advance
- Complete all required fields and upload everything
- Use valid, unedited IDs and documents
Your application will be rejected, and your account may be suspended.
- Double-check that the company name matches your DTI/official records
- Use an active and accurate email address
- Prepare documents ahead of time
- Avoid skipping required fields or uploads
- Always use authentic, valid documents
You'll receive a confirmation email with an Order Quote number. Your application will then go through review and approval. You'll be notified via email of status updates.
You’ll get a confirmation email with an Order Quote number. Our team will review your application and keep you updated via email.
It means we’ve received your application and it’s under review. You’ll hear from us via pldtenterprise.order@pldt.com.ph.
Timelines may vary depending on the volume and your documents. You’ll usually hear from us in 1–3 business days.
No, edits aren’t allowed after submission. If needed, reach out to pldtenterprise.order@pldt.com.ph.
- Check your Spam or Junk folder
- Make sure your email address was entered correctly
- Still nothing after 24 hours? Email us at pldtenterprise.order@pldt.com.ph
Yes — as long as it’s active, since we’ll send all updates and OTPs there.
Yes! Submit a separate application per location, and make sure the address and contact info are accurate for each.
- Take a screenshot of the error
- Try refreshing the page or using a different browser
- Still stuck? Email us at pldtenterprise.order@pldt.com.ph with your screenshot and details
