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Contact Center Solutions

A full spectrum of Contact Center solutions providing an omni-channel experience and advanced capabilities such as AI and Chatbot

A buildable Contact Center solutions suite whether it’s managed or cloud-based. Complemented by AI and Analytics, the solutions enable you to deliver the services your customers need faster and more efficiently.

Cloud Contact Center

A secure way to operate a contact center with pay-per-use application model.

Managed and Hosted Contact Center

A fully-managed contact center solution that provides a seamless, multi-channel experience.

Quality and Compliance AI

Convert your customer conversations into actionable artificial intelligence.

Chatbot

Efficiently communicate with your customers by using chatbots.

No question too small

Grow your business further with us. Send us a message should you have any inquiries about any of our solutions.

PLDT Enterprise