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Continuity of Operations

You can address your customer's needs at any place.

Allow your agents to address your customers’ needs at any place the demand arises with an in-sync cloud contact center fit for
your enterprise.

Stay Connected

Business-grade connectivity via Fiber and/or Wireless option, or both for High Availability.

Enforce corporate networking and security policies to remote workers through SD-WAN and Unified Threat Management.



Choose from these connectivity solutions the connection available to your employee and your budget.


  
Treat your remote work place like an extension of the office with an affordable business-grade fixed-line internet and voice bundle that runs on the Philippines' fastest fixed network as hailed by Ookla in 2018 and 2019. Ensure an effective work from home set-up with seamless and reliable connectivity.
Smart Bro is a fixed-wireless broadband service that provides plug and play internet access of up to 42mbps and easily deployable. The service runs on the fastest mobile internet in the Philippines as hailed by Ookla and Opensignal. Ideal for remote or mobile offices.
Create and enforce a secure home office that can enforce corporate networking and security policies for your remote workers through SDWAN and Unified Threat management.

Inquire from your Relationship Manager now
or click below 
to learn more!

Inquire from your Relationship Manager now
or click below 
to learn more!

Inquire from your Relationship Manager now
or click below 
to learn more!


Ensure Continuity

Fully equipped cloud contact center platform for work-at-home agents. 






Stay productive while working remotely with this product.


  
Cost-effective, highly flexible and readily scalable according to your ever-changing needs, this is the ideal solution for any contact center looking for better business agility. This product comes with Cloud Contact Center license plus a headset for your employees

VITRO Disaster Recovery Facility offers an office space that will allow you to operate and continue your business, amidst crises. Located in strategic and diverse locations, enterprises can choose between shared and dedicated seats depending on their business continuity strategy.

VITRO Data Center facilities are manned by trained and skilled IT professionals you can trust.
With ePLDT’s Remote Hands Services, you can entrust both day-to-day and critical IT-related activities for your collocated servers to on-site VITRO IT professionals so you can focus on other critical IT tasks.
Inquire from your Relationship Manager now 
or click Learn More below!
Sign up now and pay later. Get billed as late as July. Promo period runs from April 1 to 30, 2020. 
Inquire with your Relationship Manager
or click here to learn more!

Avail now and get up to 55% savings plus a postponed billing date to July 2020. Sign up now and pay later. 
Inquire with your Relationship Manager
or click here to learn more!


  
  
 
Cost-effective, highly flexible and readily scalable according to your ever-changing needs, this is the ideal solution for any contact center looking for better business agility. This product comes with Cloud Contact Center license plus a headset for your employees

Unify IT performance monitoring, alerting, diagnosing, and reporting in a single console. Help your IT Team to address potential system interruption before they occur. And, get real-time updates on your IT infrastructure with ePLDT Proactive Monitoring

Be disaster-resilient with Microsoft Azure and ePLDT. Equip your business with a business continuity plan that includes crisis recovery for all major IT systems without the expense of a second infrastructure

Inquire from your Relationship Manager now 
or click Learn More below!
Enroll up to 20 machines with service costs waived for 2 months. 
Inquire with your Relationship Manager
or 
click Learn More below!

Get affordable protection for your major IT systems today.  
Inquire with your Relationship Manager
or 
click Learn More below!



Why implement 
Telecommuting?

One of these factors may influence your remote working implementation.



Business Continuity

Mitigate impact of extreme events to operations such as pandemics, disasters and weather disturbances


Less Unsafe Commutes

Both day and night shift employees can commute easily and safely


Improved Behavior

Lessen rental and space budget of your business.


Overhead Reductions

With less commute stress and more flexible work environment, employees can focus better with tasks at hand


Improved Retention and Attraction

Cultivate a better work schedule and environment in your company for better employee retention and increase desirability for applicants.



Continue your business even while working at home



Work from Home

Continue business communications, team collaborations, and transactions while at the comfort of the home with business-grade solutions. Control how you do work amidst uncontrollable and unforeseen scenarios to ensure that your business runs efficiently.


Interested in this solution?

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PLDT Enterprise

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