A value added service to PLDT Data Connectivity Solutions, PLDT Managed Router service includes the provision of the router, initial set-up, hardware maintenance, software maintenance, minor configuration changes and the analysis and rectification of faults.
A network performance monitoring tool that can illuminate the intricate connections between network performance and business application performance. It offers real-time network visibility of the customer’s PLDT circuit. Through Network Live, customer is able to view critical network parameters such as link status (Up/Down Time), Router Interface, Historical logs & Bandwidth Utilization.
A dedicated single-point-of-contact service desk that handles the orchestration and fulfillment of Wide Area Networks related after-sales concerns