Help and Support

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PLDT Services
Smart Services

Payment Channel

Branches near me

Frequently Asked Questions

View My Bill

View, track, and pay your bills - even in bulk with these simple steps:

PLDT Bills
Smart Bills

Go to PLDT Bills Online.
Enter your Login Credentials and click "login"
Start using the services

For first time users, please sign up here.

Go to Smart MyBiz.
Enter your Login Credentials and click "Login"
Input the one-time pin (OTP) for verification to allow you to start using the services.

For first time users, please sign up here or call your assigned Collection and Reconciliation Analyst to help with enrollment of all company line and payment module activation.

Service Advisories

PLDT and Smart are making it more convenient for customers to receive, view, and store their monthly bills. With paperless and digital billing statements, enterprise customers may easily and safely access their bills on time!

Starting December 1st, you may now visit the RCB branch to settle your bills via check. Simply schedule an appointment through our booking portal.

Book an appointment

Every 1st & 3rd Tuesday of the Month | 8AM to 5PM (Excluding Holidays)

Customers with “Subscriber on record for enterprise extension” and “Wireless Corporate Accounts” will be receiving agentless calls with voice recording from Caller ID: 0287712171. This will serve as a payment & billing reminder for customers nearing service redirection and temporary disconnection.

To get accurate updates, exclusive offers, and reliable support, connect with us through our official channels

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In compliance with Republic Act No. 11934, SIM registration is required to protect yourself from malicious content. Have questions? Read our FAQ here!

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There are many ways to reach us so we can help you in a way that's convenient for you. We're here to help you through calls, emails, and scheduled meetings.