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Direct Lines

A single user telephone service for basic voice and facsimile transmission between two locations. It operates on PLDT’s largest and widest coverage, for high quality voice communications across the nation and around the world.

Business Direct Line is a single user telephone service for basic voice and facsimile transmission between two locations. It operates on PLDT’s largest and widest coverage, for high quality voice communications across the nation and around the world.

Benefits of Direct Lines

Country-wide network coverage

Country-wide network coverage

With extensive nationwide coverage and over 240 local exchanges and installation services.

Seamless Connectivity

Seamless Connectivity

With information transfer backed by NGN, users can be sure that all calls will have supreme audio quality.

Feature-Rich

Feature-Rich

Fortify your line with add-on services like Call Waiting, Speed Calling, Caller ID and Call Forwarding

Benefits of Direct Lines

Country-wide network coverage

Country-wide network coverage

With extensive nationwide coverage and over 240 local exchanges and installation services.

Seamless Connectivity

Seamless Connectivity

With information transfer backed by NGN, users can be sure that all calls will have supreme audio quality.

Feature-Rich

Feature-Rich

Fortify your line with add-on services like Call Waiting, Speed Calling, Caller ID and Call Forwarding

Value-added Services

Add value to your Direct Line service with these add-ons


PLDT #MyNumber simplifies any enterprise hotline down to a single, easy-to-remember four to eight-digit contact number that begins with the number or hash sign (e.g. #8888). The new hotline is reachable nationwide through PLDT landlines as well as Smart, Talk ‘N Text, and Sun Cellular mobile phones.

Enterprise Telpad is a special handset that serves as a charging dock for a 7-inch screen tablet computer. Subscribers can use the handset or the portable tablet to make and receive phone calls. The tablet can be used as well as for browsing the net and downloading applications

Strengthen your business with the following additional features:

  • Call Waiting - enables receiving calls while telephone line is already in use.
  • Speed Calling 100 - allows use of shorter dialing codes to contact frequently called telephone number
  • Do Not Disturb - Intended for customer who want to bar incoming calls temporarily
  • Hot Line Immediate - Lifting the handset automatically dials the pre-assigned destination. The phone cannot be used to call any other telephone number 
  • Hot Line Delayed - Upon lifting the handset, a dial tone is given for 5 seconds allowing dialing any number of choice. If no number s dialed, the pre-selected destination telephone number is contacted. The destination telephone number can be changed by the subscriber.
  • Caller ID - Feature by which the telephone number from where the call originated can be retrieved and reviewed through a display box attached to or built into the telephone set.
  • Call Forwarding (Immediate) – All incoming calls are automatically rerouted to a specified local or 7-digit directory number regardless of whether the telephone is being used or not
  • Call Forwarding (Busy) – Incoming calls are diverted to a specified local or 7-digit directory number only when the telephone line is busy
  • Call Forwarding (No Answer) – If the phone is not answered after 4 rings, the incoming call is diverted to a specified local or 7- digit directory number
  • 3 Party Conference – A feature by which a third party can be brought into a telephone conversation
  • Call Baring (108, 109, other carriers and Audio text) – Intends to limit or t

Get Started

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PLDT Enterprise

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